Privacy policy

Nookly ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

Information we collect

- Order information: name, shipping address, billing address, email, phone (optional), payment information (processed by Shopify Payments — we never see your card details)
- Account information (if you create an account): email, password (encrypted), order history
- Usage information: pages visited, products viewed, items added to cart, device type, browser type, IP address (via Shopify analytics and cookies)

How we use your information

- Process and fulfill your orders
- Communicate about your orders, shipping updates, and customer service
- Send marketing emails (only if you opt in — easy unsubscribe in every email)
- Improve our website, product selection, and customer experience
- Prevent fraud and protect security

Who we share your information with

- Shipping carriers (to deliver your order)
- Suppliers and fulfillment partners (to process your order)
- Payment processors (Shopify Payments)
- Email service providers
- Legal authorities if required by law

We never sell your personal data to third parties.

Cookies

We use cookies to remember your cart, log you in, and understand how our site is used. You can disable cookies in your browser settings — note that this may break some features (like staying logged in).

Your rights

Depending on your location (especially EU, UK, California, Indiana, Kentucky, Rhode Island, and other states with privacy laws), you have the right to:

- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal record-keeping requirements)
- Opt out of marketing communications at any time
- Opt out of the sale of personal information (we don't sell data)

To exercise these rights, email burtonwilliford@gmail.com.

Data security

All payments are processed by PCI-compliant providers. Our store runs on Shopify, which provides industry-standard SSL encryption and data security. We follow Shopify's security best practices and do not store payment information on our servers.

Children

Our store is not directed to children under 13. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Last updated: June 2026
Contact: burtonwilliford@gmail.com